WEBVTT

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At 6am, when the sun had not yet risen,
the first ferries at Trung Minh Wharf 

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took civil servants across the Red River
to Minh Chau island commune. 

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This is the only island commune in the
capital Hanoi, where the three major 

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rivers, the Red River, the Da
River and the Lo River converge. 

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To get to the headquarters of the
People's Committee of the commune, Ms. 

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Le Thi Van, a specialist in the
Department of Culture of Minh Chau 

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commune, was used to leaving home from the morning opening. 

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Fishing through the river has also become a development. 

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Every morning I have to plan a time
to wake up early 

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Because if I take a ferry, I won't be
proactive like I took a road trip 

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It's about trying to wake up early 

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Then take a ferry 

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Because the time waiting for the
ferry is very long 

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Normally, for example, on days when the
weather is stable, it's okay 

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But on rainy and windy days, moving a
ferry is very difficult 

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When will you get off the ferry and see the ferry? 

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That is, if I come here for that period
of time, it will be easier 

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But when getting off the ferry without
seeing the ferry, you may have 

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to wait 15-20 minutes 

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Recently, after the arrangement of 2
level administrative units, a large 

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number of cadres are living very far
away, 3-40 km from work. 

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In the early days, it
also lacked many facilities. 

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For example, printers, computers, and
network systems are 

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not yet synchronized. 

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After a period of repair, the systems
have basically come into stable operation. 

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Since the whole country and Hanoi
deployed the two-level local government model, 

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The workload transferred to the commune has increased significantly. 

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Previous tasks at the district level, even at the department level, 

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is now assigned to the commune level for direct settlement. 

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In the early days, with the new
government, people also came to do 

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transactions and procedures, as well as
to request explanations and answers, 

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which was also relatively large. 

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The number of people coming to do
transactions must increase by about 

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20-30% compared to before the operation
of the two-level local government. 

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When there is no two-level government,
it is very difficult for us people in 

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Minh Chau to go to the district. 

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To get on a boat, you have to wait for the boat, it has to be raining. 

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If you go in there and run out of
options, they have to wait 

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until the afternoon at work. 

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After having this two-level government,
the people here are very convenient. 

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Going up and meeting with departments
and branches is a great source 

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of encouragement and welcome. 

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Even if I can't work in
the afternoon, people come back. 

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Many benefits for the people
of Minh Chau. 

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Initial difficulties and challenges are
inevitable, but with a 

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spirit of dedicated service, 

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The approach to the people and the
people of the civil servants of Dao Minh Chau commune in particular, 

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civil servants and public employees
nationwide in general, helping to 

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further strengthen the trust and satisfaction of the people. 

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The government has not only managed but
has also improved the quality of work 

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every day with the highest goal of the people.