WEBVTT

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Premier Pier Hotel in Vung Tau city has
just put into operation a robot serving 

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food at its restaurant. 

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With a fairly simple function, the robot
is operated to transport food and 

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drinks, clean up used dishes and
chopsticks, and serve water and cold 

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towels to guests at the reception hall. 

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Thereby, creating enjoyable experiences
for visitors when staying here. 

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Costing more than 150 million VND, the
robot is equipped with sensors to 

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identify paths and obstacles, can carry
up to 40 kg of goods and operate 

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continuously for more than
13 hours without rest. 

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According to the facility, if operating
3-4 shifts a day, the robot can replace 

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more than 12 shifts of labor. 

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Please take your meal, write down the
order according to the floor shown on 

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the screen and press OK to receive. 

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I was surprised and delighted when I
first saw her. 

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The children were very excited. When
they entered the hotel, they saw the 

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water service, and they were very excited. 

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This is also the first time I've seen a
robot cleaning food in this hotel. It's 

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strange, convenient for everyone,
and fun. 

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In the near future, the facility is
planning to deploy an additional room 

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service robot model that can
autonomously carry requested items to 

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deliver to guests' rooms. 

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To create new experiences for customers
in service using technology, we bring 

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robots into use and operate during the
process of serving customers 

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at the hotel. 

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However, we still want to bring all
visitors an experience with the 

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dedication, friendliness and attentive
service of the hotel staff.